Applications are being accepted for an Area Customer Care Representative for our Roswell, NM business office.

Duties include providing excellent customer service, both in person and over the phone; explaining Plateau’s various products and services to customers; accepting payments; processing service order requests from customers; obtaining and verifying credit information; and researching customer billing inquiries by phone, in writing, or face-to-face.

 Previous sales and customer service experience, accurate cash-handling experience, excellent oral and written communication skills, and excellent computer skills are required. Fluency in Spanish is helpful. Must work well with or without supervision and demonstrate teamwork and attention to detail. The successful candidate may be required to travel throughout Plateau’s geographic serving area on occasion, in order to cover other retail locations as needed.

Apply online at http://www.plateautel.com/careers/ .This is an immediate opening – apply today! Applications will be accepted until position is filled.

Plateau is an Equal Opportunity Provider and Employer/Veterans/Disabled and a Drug/Alcohol-free Workplace.
View our website at http://www.plateautel.com/careers/ for a complete listing of all current job openings.

Applications are being accepted for an Area Customer Care Representative for our Santa Rosa, NM business office.

Duties include providing excellent customer service, both in person and over the phone; explaining Plateau’s various products and services to customers; accepting payments; processing service order requests from customers; obtaining and verifying credit information; and researching customer billing inquiries by phone, in writing, or face-to-face.

Previous sales and customer service experience, accurate cash-handling experience, excellent oral and written communication skills, and excellent computer skills are required. Fluency in Spanish is helpful. Must work well with or without supervision and demonstrate teamwork and attention to detail. The successful candidate may be required to travel throughout Plateau’s geographic serving area on occasion, in order to cover other retail locations as needed.

Apply online at http://www.plateautel.com/careers/ .This is an immediate opening – apply today! Applications will be accepted until position is filled.

Plateau is an Equal Opportunity Provider and Employer/Veterans/Disabled and a Drug/Alcohol-free Workplace.
View our website at http://www.plateautel.com/careers/ for a complete listing of all current job openings.

Plateau is currently accepting applications for a Construction Technician for our Mainline Crew.

This person will perform construction work to lay fiber optic cable throughout Plateau’s serving area. Crew members will report to assigned job sites and will stay in the job area until work is completed. Minimum requirements include the ability to lift at least 50 pounds, a valid driver’s license with a clear 3-year driving record, and the ability to perform physically exerting tasks with routine exposure to dust, dirt, wind, and
temperature extremes. This position is subject to overtime requirements as needed to meet production standards and extensive travel throughout New Mexico (including overnight stays) is required. A current CDL license is preferred, as crew members will be responsible for moving heavy equipment from site to site.

This position is eligible for a variety of exceptional benefits, including 100% companypaid medical, dental, vision and prescription insurance, 100% company-paid annuity pension plan, 401k, generous paid time off and paid holidays.

Apply online at http://www.plateautel.com/careers/ .This is an immediate opening – apply today! Applications will be accepted until position is filled.

Plateau is an Equal Opportunity Provider and Employer/Veterans/Disabled and a Drug/Alcohol-free Workplace.
View our website at http://www.plateautel.com/careers/ for a complete listing of all current job openings.

Applications are being accepted for a Telecommunications Technician for Edgewood, NM. Applicants for this position must reside in or within a 30-minute drive of Edgewood.
Duties will include installing and maintaining all types of telecommunications services (including telephone and data), facilities (including fiber), and related equipment.
Minimum requirements include the ability to lift at least 50 pounds, a valid driver’s license with a clear 3-year driving record, the ability to work in close and confined
spaces, and the ability to perform physically exerting tasks with routine exposure to dust, dirt, wind, and temperature extremes. This position is subject to on-call and
overtime requirements. Previous experience with mechanical and electrical power tools is required, and a basic understanding of electronics is preferred. Ideal candidates will
also have IP networking experience. Candidates with at least two years of experience in telecommunications technologies and a current New Mexico ES-7J license may be
eligible for Technician II compensation.

The primary reporting location will be in Edgewood, NM; however, travel throughout Plateau’s geographic serving area during daytime and nighttime hours will be required.

This position is eligible for a variety of exceptional benefits, including 100% company paid medical, dental, vision, and prescription insurance, 100% company-paid annuity pension plan, 401k, generous paid time off, and paid holidays

This position is eligible for a variety of exceptional benefits, including 100% company paid medical, dental, vision and prescription insurance, 100% company-paid annuity pension plan, 401k, generous paid time off and paid holidays.

Apply online at http://www.plateautel.com/careers/ .This is an immediate opening – apply today! Applications will be accepted until position is filled.

Plateau is an Equal Opportunity Provider and Employer/Veterans/Disabled and a Drug/Alcohol-free Workplace.

View our website at http://www.plateautel.com/careers/ for a complete listing of all current job openings.

Plateau is now accepting applications for a Technical Support Specialist for our Clovis, NM Headquarters location.

This position provides first-level support for all lines of business including but not limited to internet, voice, VoIP, phone systems, and various internet-enabled device connectivity.
Candidates should have a good understanding of general software, hardware, mobile devices, networking hardware, common applications used for connectivity, email, and
browsing, and various operating systems. This person must have excellent technical skills, be a strong team player, and be focused on providing exceptional customer service
to our clients by monitoring and managing requests through our ticketing system while communicating with co‐workers and management on ticket issues. This candidate will
think outside the box to resolve problems, have a go-getter attitude, be comfortable talking with non-technical end-users, asking technical questions, and troubleshooting in
layman’s terms. Fluency in Spanish is preferred.

The normal schedule for this position will be 1pm to 10pm on Mondays, Thursdays, and Fridays, and 12pm to 9pm on Saturdays and Sundays. However, flexibility to work
variable shifts, including days, evenings, weekends, and holidays is a must.

The ideal candidate will have completed significant college-level coursework towards a computer-based or technical degree or will have at least two years of professional computer and/or technical support experience.

This position is eligible for a variety of exceptional benefits, including 100% company paid medical, dental, vision and prescription insurance, 100% company-paid annuity pension plan, 401k, generous paid time off and paid holidays.

Apply online at http://www.plateautel.com/careers/ .This is an immediate opening – apply today! Applications will be accepted until position is filled.

Plateau is an Equal Opportunity Provider and Employer/Veterans/Disabled and a Drug/Alcohol-free Workplace.

View our website at http://www.plateautel.com/careers/ for a complete listing of all current job openings.

This position advances sales and support of the transport services product line. Primary responsibilities will include answering and following up on customer calls regarding purchasing
transport circuits from Plateau as well as generating new sales leads to increase the company’s current customer base. Examples of customers might include other carriers (like Verizon or
AT&T), government offices, universities, or corporations. This person will work with other members of the project team to develop broadband data transport solutions for the customer.
The work will include communicating with network engineering staff during the circuit design process; researching pricing and tariffs to accurately prepare a quote for circuits; and
coordinating equipment orders, installation, turn-up, and timely billing of the order. This person must be comfortable scheduling meetings and conference calls with customers, vendors, and
internal personnel, will be the primary point of contact for their assigned customer base, and may be contacted by customers after hours. Other responsibilities will include maintaining an
understanding of current markets, competitor activities, service issues, and developing trends in the market.

Excellent communication, organizational, and problem-solving skills; the ability to work in a fast-paced environment with numerous simultaneous deadlines; and the ability to learn and apply
guidelines related to circuit pricing are required. Experience with the NISC Enterprise System, Microsoft Word, Excel, PowerPoint, Google Earth, Outlook, and Visio are preferred. Experience
working on requests for proposals (RFP’s) and contracts is a plus. The ability to represent Plateau in a professional manner is required. While customer contact is usually by phone, face-to-face meetings and travel may be required on occasion.

The primary hours for this position are 8 am to 5 pm, Monday through Friday; however, flexible scheduling and overtime will be required in order to meet deadlines and workload requirements.

This position is eligible for a variety of exceptional benefits, including 100% company paid medical, dental, vision and prescription insurance, 100% company-paid annuity pension plan, 401k, generous paid time off and paid holidays.

Apply online at http://www.plateautel.com/careers/ .This is an immediate opening – apply today! Applications will be accepted until position is filled.

Plateau is an Equal Opportunity Provider and Employer/Veterans/Disabled and a Drug/Alcohol-free Workplace.

View our website at http://www.plateautel.com/careers/ for a complete listing of all current job openings.