Job/Position Available: Information Sevices (IS) Coordinator

Job Closing Date: Until Position is Filled

Company Name: Plateau

Job Location (City/State): Clovis, NM

Phone: 575.389.4222

Email: jobs@plateautel.com

Plateau is now accepting applications for a full-time IS Coordinator for our Clovis, NM headquarters location.

Primary responsibilities for this position include tracking progress on IT-related projects, creating quotes for customers, and compiling reports for review by management. The IS Coordinator may also assist with incoming requests by helping with basic troubleshooting, creating trouble tickets, and submitting service orders as needed. This position will also work closely with department personnel and others to ensure deadlines are met and department processes are practical and efficient.

Minimum requirements to apply include the ability to provide excellent customer service, the ability to work well with coworkers both inside and outside of the Information Services department, fantastic organization and communication skills, proficiency using Microsoft Word and Excel, exceptional attention to detail, and the ability to work both independently as well as part of a team environment. This position requires long periods of semi-confined sitting at a computer workstation. The primary shift for this position is 8 a.m. to 5 p.m., Monday through Friday, but some flexible scheduling may be required to meet deadlines and workload requirements.

This position is eligible for a variety of exceptional benefits, including 100% company-paid medical, dental, vision and prescription insurance, 100% company-paid annuity pension plan, 401k, generous paid time off and paid holidays.

Apply online at http://www.plateautel.com/careers/ .This is an immediate opening – apply today! Applications will be accepted until position is filled.

Plateau is an Equal Opportunity Provider and Employer/Veterans/Disabled and a Drug/Alcohol-free Workplace.

View our website at http://www.plateautel.com/careers/ for a complete listing of all current job openings.

Job Closing Date: Until Position is Filled

Company Name: Plateau

Job Location (City/State): Clovis, NM

Phone: 575.389.4222

Email: jobs@plateautel.com

Plateau is now accepting applications for a Quality Control Technician for our Clovis, NM headquarters location.

The Quality Control Technician conducts quality control inspections of all service installations and corrects deficiencies to ensure compliance with RUS, NEC, safety, and fire code standards. Other duties include designing and installing equipment racks and power channels for new equipment, researching and recommending new standards for installations, and providing advanced technical support for outside technicians and Company personnel.

The successful candidate for this position will have previous experience with telecommunications networks and equipment and fiber splicing. Experience with SONET based, long-haul and metro transport networks and next-generation DWDM
wavelength systems is desirable. This position requires proficient skills with common computer applications, DC power, telco grounding standards, small hand and power tools, and telecommunications testing equipment. Training and/or certification related to IP Networking is recommended. The ability to work with and without close supervision, lift up to 100 pounds, and perform physically exerting tasks with routine exposure to dust, dirt, wind, and temperature extremes is required. This position also requires a valid driver’s license, clear 3-year driving record, and extensive daytime and nighttime driving throughout Plateau’s geographic serving area.

This position is eligible for a variety of exceptional benefits, including 100% company-paid medical, dental, vision and prescription insurance, 100% company-paid annuity pension plan, 401k, generous paid time off and paid holidays.

Apply online at http://www.plateautel.com/careers/ .This is an immediate opening – apply today! Applications will be accepted until position is filled.

Plateau is an Equal Opportunity Provider and Employer/Veterans/Disabled and a Drug/Alcohol-free Workplace.

View our website at http://www.plateautel.com/careers/ for a complete listing of all current job openings.

Job/Position Available: Network Operations Center (NOC) Technician

Job Closing Date: Until Position is Filled

Company Name: Plateau

Job Location (City/State): Clovis, NM

Phone: 575.389.4222

Email: jobs@plateautel.com

Plateau is now accepting applications for a Network Operations Center (NOC) Technician for our Clovis, NM headquarters location.

The Network Operations Center is responsible for 24x7x365 monitoring, maintenance, and operation of various telecommunications service delivery network elements. Examples of network elements include voice switch and voice mail system, access tandem, fiber and copper access equipment, operator services systems, optical
transport network, and fixed wireless network.

Minimum requirements to apply include intermediate-level knowledge and experience of IP networking, superior organizational skills and attention to detail; proficient computer/keyboarding skills; and an aptitude for learning new software applications. The ability to handle multiple activities occurring simultaneously in multiple systems, being able to work well in a fast-paced team environment, and ensuring timely and accurate data entry is also required.

The regular schedule for this position will be between 8 am to 5 pm (Monday through Sunday) and 12 pm to 9 pm (Monday through Friday), depending on shift availability.  Flexibility to work variable shifts, weekends, holidays, overtime and callout hours as needed in order to meet the operational needs of the department is required.

This position is eligible for a variety of exceptional benefits, including 100% company-paid medical, dental, vision and prescription insurance, 100% company-paid annuity pension plan, 401k, generous paid time off and paid holidays.

Apply online at http://www.plateautel.com/careers/ .This is an immediate opening – apply today! Applications will be accepted until position is filled.

Plateau is an Equal Opportunity Provider and Employer/Veterans/Disabled and a Drug/Alcohol-free Workplace.

View our website at http://www.plateautel.com/careers/ for a complete listing of all current job openings.

Job/Position Available: Product Training Specialist

Job Closing Date: Until Position is Filled

Company Name: Plateau

Job Location (City/State): Clovis, NM

Phone: 575.389.4222

Email: jobs@plateautel.com

Plateau is now accepting applications for a Product Training Specialist for our Clovis, NM Headquarters location.

The Product Training Specialist is responsible for developing and implementing comprehensive training programs for all Company products and services. This includes the creation of training documents and videos covering topics such as setup, features, and use of such products as well as coordinating with customer end users and Company personnel to schedule and provide training as needed. The Product Training Specialist will be expected to stay up to date on Company products and services and will be asked to provide training on an individual basis as well as in group settings.

Minimum requirements to apply include proficiency with Microsoft Office, including presentation software, and excellent oral and written communication skills. The ideal candidate for this position will be highly self-motivated, possess a strong work ethic, and will have the ability to work well independently. Familiarity with a variety of telecommunications services and products is a plus. Travel throughout Plateau’s serving area and the ability to meet with customers onsite is required. This position will also be asked to assist with and attend marketing events as needed.

This position is eligible for a variety of exceptional benefits, including 100% company-paid medical, dental, vision and prescription insurance, 100% company-paid annuity pension plan, 401k, generous paid time off and paid holidays.

Apply online at http://www.plateautel.com/careers/ .This is an immediate opening – apply today! Applications will be accepted until position is filled.

Plateau is an Equal Opportunity Provider and Employer/Veterans/Disabled and a Drug/Alcohol-free Workplace.

View our website at http://www.plateautel.com/careers/ for a complete listing of all current job openings.

Job/Position Available: Area Customer Care Representative

Job Closing Date: Until Position is Filled

Company Name: Plateau

Job Location (City/State): Santa Rosa, NM

Phone: 575.389.4222

Email: jobs@plateautel.com

Plateau is now accepting applications for an Area Customer Care Representative for our Santa Rosa, NM business location.

Duties include providing excellent customer service, both in person and over the phone, explaining Plateau’s various products and services to customers, accepting payments, processing service order requests from customers, obtaining and verifying credit information, and researching customer billing inquiries by phone, in writing, or face-to-face.

Previous sales and customer service experience, accurate cash-handling experience, excellent oral and written communication skills, and excellent computer skills are required. Fluency in Spanish is helpful. Must work well with or without supervision and demonstrate teamwork and attention to detail. The successful candidate may be
required to travel throughout Plateau’s geographic serving area on occasion, in order to cover other retail locations as needed.

This position is eligible for a variety of exceptional benefits, including 100% company-paid medical, dental, vision and prescription insurance, 100% company-paid annuity pension plan, 401k, generous paid time off and paid holidays.

Apply online at http://www.plateautel.com/careers/ .This is an immediate opening – apply today! Applications will be accepted until position is filled.

Plateau is an Equal Opportunity Provider and Employer/Veterans/Disabled and a Drug/Alcohol-free Workplace.

View our website at http://www.plateautel.com/careers/ for a complete listing of all current job openings.

Job/Position Available: Project Manager

Job Closing Date: Until Position is Filled

Company Name: Plateau

Job Location (City/State): Santa Rosa, NM

Phone: 575.389.4222

Email: jobs@plateautel.com

Plateau is accepting applications for a Project Manager for our Clovis, NM Headquarters location.

This position will be responsible for overseeing telecommunications-related projects from conception to completion, ensuring they are delivered within the agreed-upon time frame, budget, and scope. This includes working closely with stakeholders to define project goals and deliverables as well as developing and managing project-related plans, schedules, budgets, and resources. Other responsibilities include identifying risks and developing mitigation strategies to address them, facilitating project meetings, providing status updates,
and creating and compiling project-related documentation.

Minimum requirements to apply include an understanding of commonly used project management methodologies and proficiency in using project management tools and software. The successful candidate will also possess strong problem-solving and decisionmaking skills and will work successfully with a variety of personalities in a team environment. A bachelor’s degree in business administration, management, or a related
field and Certified Associate in Project Management (CAPM) certification are preferred.  Previous experience in telecommunications is a plus. Some travel throughout Plateau’s geographic serving area, including occasional overnight stays, will be required. A clear 3-year driving record is necessary.

This position is eligible for a variety of exceptional benefits, including 100% company-paid medical, dental, vision and prescription insurance, 100% company-paid annuity pension plan, 401k, generous paid time off and paid holidays.

Apply online at http://www.plateautel.com/careers/ .This is an immediate opening – apply today! Applications will be accepted until position is filled.

Plateau is an Equal Opportunity Provider and Employer/Veterans/Disabled and a Drug/Alcohol-free Workplace.

View our website at http://www.plateautel.com/careers/ for a complete listing of all current job openings.